Terms of service

OVERVIEW

Welcome to Truckhub Europe! The terms “we”, “us”, and “our” refer to Truckhub Europe. We operate this online store and website, including all related information, content, tools, products, and services (collectively, the “Services”) to provide you, the customer, with a personalized shopping experience.
Truckhub Europe is powered by Shopify, which enables us to offer these Services.

By visiting or using our Services, you agree to these Terms and Conditions (“Terms”) and our [Privacy Policy LINK]. If you do not agree, you may not access or use the Services.


1. ACCESS & ACCOUNT

By agreeing to these Terms, you confirm that you are of legal age in your country or region of residence and that you consent to allow any of your minor dependents to use the Services under your supervision.
When you use our Services, you may need to provide accurate and complete information such as your email address, billing, payment, and shipping details. You are responsible for keeping your account credentials secure and for all activity under your account. Accounts may not be transferred or shared.


2. PRODUCTS & DESCRIPTIONS

We aim to display our products as accurately as possible. However, colors and appearances may vary depending on your device and display settings.
We do not guarantee that products or Services will meet your expectations or that product images exactly match delivered items. Product descriptions and availability may change at any time without notice. We may also limit product quantities or sales by person, region, or jurisdiction.


3. ORDERS

By placing an order, you make an offer to purchase. Truckhub Europe reserves the right to accept or reject any order at its discretion. Your order is only confirmed once payment has been received and processed.
Please review your order carefully before submitting it, as we may not be able to cancel once it has been accepted. If we cannot fulfill or must adjust an order, we will notify you via the contact details you provided.
Returns or exchanges are handled according to our [Return Policy LINK].
You agree that your purchases are for personal or household use only and not for resale or export.


4. PRICING & BILLING

Prices, discounts, and promotions are subject to change without notice. The price applicable to your order is the one shown at the time of purchase. Unless stated otherwise, prices exclude taxes, shipping, handling, customs, or import fees.
You agree to provide accurate payment and billing details and to promptly update your account information. By submitting a payment, you confirm that the payment method belongs to you and that you are authorized to use it.


5. SHIPPING & DELIVERY

All delivery times are estimates only. We are not responsible for delays caused by carriers, customs, or events beyond our control. Ownership and risk of loss transfer to you once the products are handed to the carrier.


6. INTELLECTUAL PROPERTY

All content on our Services—including trademarks, logos, text, graphics, images, and layouts—is owned by Truckhub Europe or its licensors and protected by intellectual property laws.
You may use the Services only for personal, non-commercial purposes. No material may be copied, modified, distributed, or reproduced without our prior written consent. Unauthorized use may violate applicable laws.


7. THIRD-PARTY TOOLS & LINKS

We may provide access to optional third-party tools or links to other websites. These are offered “as is” and “as available,” without warranties of any kind. Your use of such tools or websites is entirely at your own risk, and you should review the respective third-party terms and policies.


8. RELATIONSHIP WITH SHOPIFY

 

Truckhub Europe is hosted on Shopify, which enables us to operate our online store. However, all purchases are made directly between you and Truckhub Europe. Shopify is not responsible for any issues, damages, or claims arising from your transactions with us.


9. PRIVACY

Your personal data is collected and processed in accordance with our [Privacy Policy LINK] and, where applicable, Shopify’s Privacy Policy. Data may be transferred to other countries as needed to provide our Services.


10. FEEDBACK

Any feedback, ideas, or suggestions you provide may be used by us freely, without obligation or compensation. By submitting feedback, you confirm that you own or have rights to share it and that it does not violate any third-party rights.


11. ERRORS & INACCURACIES

Occasionally, information on our Services may contain typographical errors or inaccuracies related to pricing, descriptions, or availability. We reserve the right to correct such errors or cancel orders if necessary, even after submission.


12. PROHIBITED USES

You agree not to use the Services for unlawful, abusive, or fraudulent purposes, to violate intellectual property rights, spread harmful software, or interfere with the operation of the Services.
We may suspend or terminate your access if we believe you have violated these Terms.


13. TERMINATION

We may suspend or terminate access to the Services at any time, with or without notice. All obligations and provisions intended to survive termination—such as intellectual property, limitation of liability, and indemnification—shall remain in effect.


14. DISCLAIMER

Unless expressly stated otherwise, the Services and all products are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee uninterrupted or error-free operation of the Services.


15. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Truckhub Europe and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Services or purchased products, even if advised of the possibility of such damages.


16. INDEMNIFICATION

You agree to indemnify and hold harmless Truckhub Europe, Shopify, and their affiliates, officers, employees, and agents from any claims or damages arising out of your breach of these Terms or your use of the Services.


17. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full effect.


18. ENTIRE AGREEMENT & AMENDMENTS

These Terms, together with our policies, constitute the entire agreement between you and Truckhub Europe. We may update or modify these Terms by posting changes on our website. Your continued use of the Services after such updates constitutes acceptance of the revised Terms.


19. GOVERNING LAW

These Terms and any separate agreements for Services are governed by the laws of the country where Truckhub Europe is headquartered. You agree to the exclusive jurisdiction of those courts.


20. CONTACT

If you have any questions about these Terms, please contact us at:
📧 truckhubeurope@gmx.de